IIM ~*~Lucknow~*~

Situated at the outskirts of the historic and culturally rich city of Lucknow, the Indian Institute of Management (IIML), was established in 1984, by the Government of India, as a national level school of excellence in management science.

IIML 's mission is to be a global, socially conscious and integrated school of management, contributing towards management development, both in India and abroad. Towards this, IIML undertakes a diverse range of academic activities and interventions aimed at creation, dissemination, and application of management knowledge and practices. These include : the Post Graduate Programme; the Fellow Programme; the Management Development Programme; Research Programmes; and Consulting Programmes. IIML is also entering into collaborative arrangements with leading business schools and research centres in India, Europe, Canada, South and Southeast Asia.

The Institute has state-of-the-art computing and class-room facilities, supported by an extensive library of books, journals, films, and databases. IIML academic programmes are fully residential. The serene and pollution free campus is well equipped to meet all the essential requirements of its residents.

Curriculum:
The curriculum is designed to impart knowledge and skills considered essential for managers to operate successfully in the increasingly dynamic and complex environment. It sharpens and deepens the student's understanding at different levels:

The individual in the organisational setting; The environmental context of the organisation; The dynamics of organisational functioning; and The analytical tools and techniques required in the management of organisation effectively Understanding the interdependent nature of organisational dynamics and its managerial implications is the basic thrust of the curriculum. It helps the student acquire conceptual and analytical abilities required for making and implementing managerial decisions effectively.

The First Year academic work, spread over three terms, is a compulsory package of 22 foundation (core) courses designed to provide basic knowledge of concepts, tools and techniques in various functional areas and relevant disciplines.

The two-month compulsory Summer Training in industrial and business organisations follows the first year course work. The summer training is aimed at providing exposure to the real life working environment. Students are required to work on specific, time-bound organisation related assignments.

The Second Year academic work, spread over three terms, comprises two compulsory courses of integrative nature along with a package of 15 elective courses of advanced and applied nature. These provide students the opportunity to develop in depth understanding and concentration in the areas of their special interest. The students can also take up to two Courses of Independent Study (CIS) as elective, or one Dissertation Project which is equivalent to two elective courses spread over Term-V and Term-VI.

The entire package of courses is regularly reviewed, modified, updated and augmented keeping in view the industry requirements, latest developments in the specific subject areas and changes in the social and geo-political scenario that impinge on the management practices.

First year courses:

MARKETING

FINANCE AND ACCOUNTING

OPERATIONS MANAGEMENT

INFORMATION TECHNOLOGY AND SYSTEMS

BUSINESS ENVIRONMENT

GENERAL MANAGEMENT

HUMAN RESOURCE MANAGEMENT

DECISION SCIENCES

MARKETING

Marketing Management I: This first course on Marketing Management introduces the important role of marketing in the company. Major topics covered in the first course are : Analyzing the marketing environment and consumer behavior; identifying market segments and selecting target markets; differentiating and positioning the market offer; developing , testing and launching new products and services; managing product life cycles and strategies; managing product lines and brands and designing pricing strategies and programs.

Marketing Management II : This course provides additional concepts in Marketing in areas related to distribution and selection of channels, modern retailing, integrated marketing communication, advertising and sales promotion. Topics covered also include Market Research, demand estimation, rural marketing, international marketing and marketing implementation.

FINANCE AND ACCOUNTING

Management Accounting I: The course is designed to provide an understanding of the role and relevance of accounting function in an organization and also the basic concepts, techniques and methodologies relevant to the accounting function. The course covers Preparation of Accounting Records and Systems, Depreciation Accounting, Inventory and Goodwill Valuation methods, Intangible Assets, Legal Requirements and Understanding and Analysis of published Annual Reports. It also includes Auditing and Ratio Analysis.

Management Accounting II: The objective of this course is to provide an understanding of the basic elements, concepts and systems of cost accounting and the use of costing information in managerial decision-making.

Financial Management I: How do organizations manage their financial resources? This course enables the students to find the answer to this question by familiarizing them with Fund Flow Analysis, Working Capital Management, Cash and Receivables Management, Money Markets and Instruments, Factoring and Commercial Papers.

Financial Management II: The course is designed to provide an understanding of the financial policies and issues of an organization. The major emphasis of the course is on financing, investment and distribution decisions. It covers topics like Time Management of Money, Capital Budgeting, Leverage, Capital Structure and Planning, Dividend Decisions, Leasing and Mergers and Takeovers.

OPERATIONS MANAGEMENT

Operations Management I: As the first course in Operations, Operations Management I provides an understanding of different manufacturing and service organizations and awareness of Operations Management as a major functional area of management.

Operations Management II: Taking over from OM-I, this course covers: Product and Process Design; Capacity Planning; Aggregate Planning; Production Scheduling and Control; Maintenance Management; Quality Management; Japanese Approach to Operations Management (JIT/TQC); Project Management; Services Management and Energy Management; Integration of Operations with Organizational Strategy.

Materials Management: This course aims to provide an understanding of various facets of the Materials Management function and its role in business. Major topics covered are: Material Flow Systems and Supply Chain Management; Outsourcing and Purchase Requirements decisions; Management of Purchasing - Sourcing, Supplier Development/Management, International Sourcing, Pricing and Contract Management; Supply Management in JIT Systems; Materials Storage, Handling and Accounting; Material Requirements Planning; Inventory Control Systems; Logistics and Physical Distribution Management; Trends in Materials Management.

INFORMATION TECHNOLOGY AND SYSTEMS

Information Technology for Management: The phenomenal growth of information technology usage in almost all types of organizations has created tremendous change in methods and procedures in information collection and dissemination techniques, in management control processes, and in decision making activities. In fact, most of the functional areas of corporate world, require managers with capabilities to effectively utilize information technology.

This introductory course on Information Technology exposes students to the present day capabilities and limitations of Information Technology. The course provides exposure and basic familiarity with the increasingly prevalent paradigm of Visual Programming: where a user works with a library of pre-fabricated objects and functions, ties them together with logic using visual techniques to produce a program to achieve the desired application results.

Management Information Systems: The course is designed to enable the students to appreciate the role of information systems in managerial decision making; familiarize them with information systems design methodologies, hardware/ software tools and technology available for implementation of effective organizational information systems. It helps them to appreciate the critical role of managers in design of effective information systems.

BUSINESS ENVIRONMENT

Economics I: The first of the two courses in Economics aims at familiarizing the students with the fundamental economic principles in the context of managerial decision making. It deals with micro economic issues involving households and firms, mainly in the areas of Demand and Supply; Production and Cost of Firms; and Price/Output Decisions by firms under varying market conditions.

Economics II: This is a course in macroeconomics, with a focus on the economy as a whole in aggregate terms rather than on the micro units. Starting with the National Accounts, the topics to be covered include National Income Determination and Multiplier Analysis; Business Cycles; Inflation; Monetary and Fiscal Policies to guide the Economy etc.

GENERAL MANAGEMENT

Legal Aspects in Management: The course is designed to provide an understanding of legal processes involved in management of an organization.

Communication for Management: The objectives of the Communication course are to provide exposure to communication concepts relevant to management situations, and improve skills in written and oral communication.

HUMAN RESOURCE MANAGEMENT

Behavior in Organizations: Understanding the behavior of an individual in organizational setting is a must for a manager. This course tries to inculcate just that. Topics covered include Diagnosis and Prediction of Individual Behavior; Group and Inter group Behavior, Culture and Tradition; Values and Social System; Influence of Technology; Power and Politics, Leadership and Inter Personal Skills.

Designing Work Organizations: The course is designed to provide an understanding of how behavioral science concepts and approaches can be applied to design effective work organizations, and the strategies used to bring about organizational change.

Personnel Management and Industrial Relations: The primary concern of the course is to develop an appreciation of effective and efficient management of human resources, and to appreciate conditions under which management/union work in harmony and conflict.

DECISION SCIENCES

Quantitative Analysis for Management I: The package of courses under Quantitative Analysis for Management are designed to impart understanding of basic concepts, techniques and methodologies for analytical decision making across the spectrum of managerial tasks and functions. QAM-I introduces the student to the world of statistics, probability and linear programming.

Quantitative Analysis for Management II: Topics covered in this course are Methods of Sampling; Index Number and Time Series Analysis; Tests of Hypothesis (concerning one and two populations); Points and Interval Estimation; Analysis of Variance; Measures of Association; Goodness of Fit Test; Non parametric Tests.

Quantitative Analysis for Management III: QAM-III introduces the student to tools such as Markov Chains, Queuing Models and their applications; Replacement Models; Dynamic Programming; Goal Programming; Integer Programming; Decision Analysis; Game Theory; Simulation.

Research Methodology: This course has three broad objectives, namely: to help the students appreciate the need of having a well structured method in carrying out research investigations, provide them a thorough understanding of the research process, and familiarize them with the major tools and techniques in carrying out research investigations.

Second year courses:

MARKETING

FINANCE AND ACCOUNTING

OPERATIONS MANAGEMENT

STRATEGIC MANAGEMENT

INFORMATION TECHNOLOGY AND SYSTEMS

BUSINESS ENVIRONMENT

HUMAN RESOURCE MANAGEMENT

DECISION SCIENCES

COMMUNICATION

COMPULSORY COURSES

MARKETING

Advanced Marketing Research: The objective of this course is to make the students familiar with advanced marketing research tools commonly used in marketing and consumer behaviour research. The contents include: Advertising Budget Decisions (Regression Analysis); Marketing Strategy Formulation (Discriminant Analysis); Questionnaire Development and Advertising Theme Decisions (Factor Analysis); Market Segmentation (Cluster Analysis); Brand and Product Line Decisions (Conjoint Analysis); Strategy Formulation (Multidimensional Scaling).

Promotional Strategy: The Promotional Strategy course will focus on the dual aspects of promotion and advertising decisions and the strategy issues related to these areas. Ad campaign planning will emphasize the creative strategy and media issues. The course will focus on advertising as a medium of communication used by advertisers to increase the persuasive effect of their messages on consumer markets. To this effect, ad copy appeals will be analyzed in detail to ensure that the student of advertising understands the dynamics of ad messages.

Media characteristics will be discussed for their relevance to media selection and scheduling campaigns. The sales promotion component will highlight the promotional techniques used in promoting to consumers and dealers, namely exhibitions, contests, use of coupons, packaging and point-of-purchase displays.

Sales and Distribution Management: The objective of the course is to familiarize students with theories, concepts, techniques and practices related to Sales and Distribution Management. The first part of the course covers Selling and Sales Management, and consists of three modules which deal with selling skills, mid-career sales challenges and advanced sales management.

The second part covers Distribution management and also consists of three modules dealing with the decisions relating to the retail front end, channel intermediaries, and company objectives. The course is aimed at participants who desire to take up a career in marketing, although it will also be very useful for those considering careers in finance and systems.

Customer Relationship Management: The emerging business logic – be it in the Indian or the global environment – has distinctly moved towards underscoring a never before importance of delighting the customer. Bonding with them at every step of the way, and retaining them for a greater profitability has become an organizational priority. The premise is that to earn profit and to sustain competitiveness, a firm does not need to seek a large number of customers. A smaller base of loyal but profitable customers is all that it takes to stay competitive, relevant and commercially profitable. The strategic approach to make this happen is through Customer Relationship Management. The objectives in this courses are:

To offer an understanding of customer relationship management and its growing importance in the current business logic,

To integrate understanding of such items as customer service, customer delight, relationship building, information technology and a memorable buying experience,

To provide a holistic view of the emerging patterns of doing business through IT and relationship building, and

To analyze CRM strategies and approaches practiced by a range of corporations in India and overseas.

Consumer Behaviour: The objectives of this course are to provide an in-depth knowledge of consumer behaviour concepts and theories, and to illustrate the applicability of these concepts with the help of real life examples. The topics covered are: Theories of Consumer Behaviour; Consumer Needs and Motivation; Personality and Consumer Behaviour; Consumer Perception; Consumer Learning; Consumer Attitudes and Attitude Formation; Information Processing; Group Dynamics; Cultural Influences; Diffusion of Innovation; Post Purchase; Consumer Behaviour and Marketing Strategy.

Product Policy and Brand Management: The objectives of this course are to familiarize the students with the new product development process, the research techniques used in this process, launching strategy of a new product, management of the product over its life cycle, product portfolio analysis and management, and brand management. Broadly, the concept of this course would be: Idea Generation; Concept Testing; Concept Evaluation; Product Testing; Packaging Research; Brand Name Research; Sales Promotion Research; Pre-test Marketing and Test Marketing; Launching Strategy for a New Product; Product Life Cycle Management; Product Portfolio Analysis and Management.

The section on brand management shall cover: Concept of branding and function of a brand, the brand identity system, how to build a strong brand on Indian context, brand leveraging strategies, contrasting and brand development in FMCG sector with that of technology products, strategic changes to gain competitive advantage through branding, linking brand equity to market based assets and shareholder value.

Services Marketing: Interest in improving the management of service businesses continues to accelerate. As a result, there is a larger store of knowledge available on service management, not only in marketing but also in functions that necessarily interact with marketing, such as human resources and operations. The economies of the world are now dominated by services. Furthermore, manufacturing companies recognize the potential of services as one of the few sustainable competitive advantages they can develop. The course focuses on the customers, listening to customer requirements and developing customer-defined services standards, aligning strategy and service design, delivering and performing service and managing service promises. The broad topics covered are: The Challenge of Services; Understanding Services; Designing and Delivering Services; Managing Capacity and Managing Demand; The Search for Service Quality; Customer Service; The Human Dimension in Services Managing; Organization and Integration.

Product Management: The course intends to develop the competence of the participants in dealing with issues of Brand management, new product development and launch and product policy and management. Topics covered will include New product introduction process, Branding and brand identity, Brand and line extensions, Managing brand equity, Product positioning, product management organization, Integrated Marketing Communication and Public policy issues in product management.

Retailing Management ( 0.5 credit): This course builds on the participants understanding of Channels of Distribution acquired in Marketing I and II courses, which covered value delivery. A strategic approach will be taken to Retail Management. This will enable the participants to become good retail planners and decision makers and help focus on change and adaptation to change. Topics covered include Introduction to Retailing, Strategic Planning in Retailing, Retail Institutions, Consumer behaviour in retail operations, management of service quality, Changing retail scene in India, Choosing store location, site selections, Operations Management in retailing, Merchandising, Use of IT, Retail audit and globalization in retailing.

FINANCE AND ACCOUNTING

Investment Management: The course is structured around investment management process, knowledge of which is essential both to the users and suppliers of funds. It strives to familiarize the students with Capital Markets, Valuation Techniques for Securities, and analysis of Risk and Return implications of various investment decisions. The coverage includes: functioning of stock markets; fundamental and technical analysis; fixed income securities; efficiency of stock markets; mean - variance analysis of portfolios of assets; asset pricing models; performance of managed funds.

Corporate Valuation: With a large number of our students seeking careers in security analysis and consultancy organizations, it is imperative that they acquire a deep understanding of the importance, mechanics, uses and implications of firms/corporate value. Though basically rooted in the Finance stream the course would strive to build the natural linkage with corporate strategy. The course covers the following topics: Shareholder Value Maximisation and Corporate Strategy; Frameworks for Valuation; Estimation of Cash Flows; Estimation of discount rates; Special Cases in Valuation: Cyclical firms, firms in financial distress; private firms, technology firms etc.; Application of Option Pricing Theory to Valuation; Use of Valuation for Acquisition decisions, Valuation of Intangibles.

Management of Financial Services: The course aims at acquainting the students with the latest developments in the field of financial services in India. The focus is on the emerging constituents of financial service industry and their management. The topics covered are: Financial Services Industry in India—An Overview; Role of SEBI, RBI in Financial Sector; Insurance Sector-Role, Pricing, Problems and Issues; Mutual Funds; Venture Capital and Bought Out Deals; Consumer Finance; Merchant Banking Organisations; Credit Rating.

International Finance: With increasing liberalisation of the Indian economy and its growing links with global economy, finance mangers need to understand the international dimensions and implications of finance. Coverage includes: international financial flows; currency trading and arbitrage; parity relationships; international working capital management; understanding options and swaps; accounting for international operations; concept and management of foreign exchange exposure; investment in foreign operations; international capital budgeting; country/political risk; international equity and bond markets; international equity portfolio diversification; designing an international financial structure; mechanics and financing of foreign trade and Indian institutional and legal framework.

Corporate Restructuring: The objective of the course is to make the students aware of the various strategic ways to achieve superior corporate performance. Many Indian companies have adopted ‘maximising long-term shareholder value’ as the central corporate objective. Enhancing long-term shareholder value involves managing costs, driving margins, managing capital structure, and inorganic growth through acquisitions and divestiture. The coverage of the course includes the following topics:

Agency theory and problem of free cash flows

Value chain analysis

Debt restructuring

Share buy back and corporate performance

Determination of swap ratio of M&A deals

Valuing synergy in M&A deals

Accounting and legal issues in M&A

Financing of M&A deals

Economic Value Added (EVA) and shareholder wealth

Unlocking Shareholder Value

Restructuring of regulated industries

ESOP, Sweat equity and corporate performance

Financial Derivatives: Financial derivatives are the instruments that are quite new to the Indian financial market. However, in the context of the changing financial environment and the consequent increase in the nature and quantum of financial risks a finance professional cannot ignore these. A good working knowledge of instruments like options, futures, forwards and swaps is a pre-requisite for managing risks in the present-day financial world. In addition to providing an understanding of the nature, trading and pricing of derivative instruments this course also provides an exposure to the mechanism of hedging involving positions in these. The coverage includes: nature and markets of derivatives; valuation of forward and future agreements; properties of option prices; valuation of options using binomial and Black and Scholes approaches; sensitivity of option prices; trading strategies in options; interest rate swaps; forward rate agreements and interest rate futures.

Commercial Bank Management: Financial sector reforms brought paradigm shift in management of commercial banks and financial institutions. Introduction on global standards in Capital adequacy and prudential accounting norms made balance sheets of commercial banks more transparent. Deregulation of interest rates has exposed the bankers to varieties of market risks and risk management is ‘in thing’ of modern banking. The course aims to provide sound understanding of Financial Management of Commercial banks.

The course covers the following topics: Banking Sector reforms and contemporary issues in Commercial Banking. Bank Balance sheet: An Analysis. Capital Planning and Capital Adequacy of Banks, Liabilities Management (including NRI deposits), Cost of Funds and Transfer pricing. Credit Management: Loan Policy of Banks and Exposure norms, Credit Management: Credit Appraisal, Assessment of Credit Requirements (including Export Finance), Credit Rating, and Pricing of Loans. Loan Delivery and Monitoring of Accounts, Management of Guarantees and other Fee based business. Prudential Accounting Norms Management of NPAs: Legal and Non-legal Measures, Credit Risk Models and Credit Derivatives. Investment Management in Banks: Management of SLR and non-SLR securities, Dealing Room Operations and Integrated Treasury Management. Asset-Liability Management, Liquidity Risk Management, Interest Rate Risk Management, VaR Models and Applications in Banking Evolvement of Risk Management Systems and Assessment of Capital Requirements.

Taxation and Tax Planning: This course is designed to provide an understanding of corporate taxation in India and to introduce the concepts of tax planning. Topics covered include: Constitutional Provisions; Direct and Indirect Taxes; Capital vs. Revenue, Tax Incidence; Exemptions; Income from Salaries and Securities; Income from Business, Depreciation, Investment Allowance, Capital Gains/Losses, Set‑off/Carry‑forward, Deductions; Advance tax, Return Filing and Appeals; Tax Planning, Tax Audit and Long Term Fiscal Planning; Chelliah Committee on Taxation; Wealth Tax and Gift Tax; Customs Act; Central Excise Act, VAT.

Quantitative Applications in Finance: The objective of the course is to discuss the quantitative explorations in finance and evaluate the use of mathematical models in understanding financial problems. Topics covered include: Use of ARIMA, ARCH and GARCH in understanding stock price behaviour, Co-integration process; Use of statistical methods in prediction problems; Applications of Artificial Neural Network (ANN) in prediction and classification problems; Role of convexity in equity pricing; VaR (Value-at-Risk) methodologies. (0.5 Credit)

Insurance Management: It is a foundational course on Management of Insurance business, so devised as to give an overview of its guiding principles and practices as well as to provide deeper insight into select areas of special interest;. The focus of the course is to enable management students to be aware of, assimilate and practice critical aspects of insurance management in a competitive scenario.

STRATEGIC MANAGEMENT

New Venture Planning: Till the early nineties, entrepreneurs in India were operating in an environment protected by the government policies. With the liberalization of Indian economy, the domestic markets are getting integrated with the international markets at an increasing pace, leading to tough competition. This calls for not only high levels of efficiency right from implementation stage of a project to remaining cost effective, but also calls for strengthening existing entrepreneurs and developing a cadre of well-groomed and competent entrepreneurs who would meet the challenges posed by a fiercely competitive business environment. While the management students are well trained in modern management practices, they lack entrepreneurial orientation, competencies and comprehension. They are not adequately exposed to and aware of the intricacies involved in launching and managing a business.

This course is offered to meet such needs of the students. It will facilitate them in acquiring an integrated understanding of all the management areas needed from conception to implementation of a business idea. It will be useful not only for those who have latent desire to become successful entrepreneurs at some point in time but also to those who are looking forward to mould their career into an entrepreneurial manager.

Corporate Governance and Strategy (0.5 Credit): This new elective course predominantly draws on the interlinkages between corporate governance, corporate vision, strategic choices and strategy implementation on one hand, and the roles of the Board and Top Management on the other in a 'market capitalization economy'. It seeks to address the leadership and compliance issues in pursuing the objectives of shareholder wealth creation while balancing the needs of other stakeholders. The course is useful for students interested in pursuing careers in strategy consulting firms, management academics, chartered accountancy, company secretary-ship, etc. and those likely to take charge of their family business. It will also be useful to students generally interested in the dynamics of strategic decision-making, communication process between the senior management and Board members, and appointment, performance evaluation and compensation of CEOs. Pedagogy is a combination of short case studies, videos, lectures and thinking through process of real-life business situations and exercises.

Managing Global Competition: This is an advanced and state-of-the-art course in the field of Strategic Management designed at the intersection of international business strategy, global business environment, MNC operations, and the new economics of knowledge-intellectual capital management within the paradigm of converging and web-based technologies, increasing liberalization under WTO regime, and ‘winner-takes-all’. The course systematically studies innovation-fostering corporate strategies, strategies for competing globally, learning and flexible organizational structures, and finally, develops a framework for auditing firm-level global competitiveness. Pedagogical innovations include skill- and applications-oriented contests, mid-course feedback, and a multi-disciplinary approach. Case studies from developed and developing countries are included to give an unfolding and emerging view of global competition. The course would be useful for all sections of management students but particularly for those pursuing careers in strategy consulting firms and those likely to take charge of their family business.

Applied Theory in Strategy and Competition : The core aspect of strategy is to make a company deliver superior customer value, which becomes a measure of its competitiveness. In becoming competitive, firms create Competitive Advantage. The concept of Competitive Advantage is synonymous with superior performance. The theories of firms can be classified based on the external and internal dimensions of the firm; the environmental theories and the resource based theories. Understanding the intellectual and applied aspects of these theories would help one appreciate different ways through which firms acquire and sustain competitive advantage. In an increasingly competitive world, ability to apply robust theoretical constructs to real world problems, such that threats are neutralized and opportunities exploited; require firms to dynamically acquire, develop and leverage resources and capabilities, often create opportunities. This course on Strategy and Competition traces the very roots of a firm and gives a platform for discussing rigorous and useful frameworks for understanding competition that effectively bridge the gap between theory and practice. The case discussions relate to and demonstrate the applied aspects of the theories such as; Transaction Cost Theory, Industrial Organization Theory, Resource Based Theory, Knowledge Based Firm Theory, Game Theory and Options Theory.

HUMAN RESOURCE MANAGEMENT

Team Building: Interdependence is a common feature of large and complex organisations. Effectiveness of organisations, therefore, depends on team work at different levels. This course is designed to explore the various facts of team work and to acquire understanding and skills for development of effective teams in organisations. This course will explore factors which determine effectiveness of teams; understand the concept of team leadership, skills needed for team effectiveness e.g. problem solving, decision making, communication and conflict resolution, the role of empowerment; culture for team building inter-departmental coordination with a focus of internal customer orientation and diagnosing the team effectiveness and strategies for improving team effectiveness.

Business Ethics: With globalisation and the spread of multinational organisations, managers have to work with diverse communities, technologies, and markets. Each presents its own ethical dilemmas and demands. This course is designed to sensitise the students to such demands and to understand the ethical underpinnings of various business approaches. It covers themes such as: Understanding Ethical Frameworks; Ethical Roots of Business Models; Shifting Patterns in Ethical Evaluations; Current Ethical Dilemmas in Creating Markets; Ethics in Inter-organisational Relations; Ethical Dilemmas in Managing People; Ethical Issues in Community Relations; Ethics in Technological Choices; Law and Ethics; Ethics and Corporate Governance.

Leadership Development: The course is designed to explore what leaders really do to meet adaptive challenges in their environment. It looks at leadership as a process of self-transformation and organizational renewal. Taking a descriptive as well as prescriptive approach, the course distinguishes between leadership and management. Building on shared leadership experiences of students, this course will create a model of leadership that addresses key competencies required to succeed in a complex, knowledge driven environment. At the end of the course students are expected to gain insight into the foundational values that determine the leader- behaviour; action choices for leaders who have to engage in adaptive work in organizations; and development and dispersal of leadership within organization and community. The course would have inputs on themes such as, leadership versus management; technical versus adaptive challenges of leadership, value-based leadership model, leadership evolution, converting knowledge into action, creating synergy, transformational leadership, development and dispersal of leadership, Indian leadership experiences.

Organizational Issue in New Venture: An increasing number of new ventures is being set up by first time entrepreneurs, established family owned and family managed houses as well as professional organisations both domestic and multinational. The course is designed to address some of the critical organisational issues that are encountered in such settings. The course shall cover these such as: issues of ownership and control; structuring and managing of new ventures; system building; culture building; and management of transitions from project to a stable organisation. (0.5 Credit).

Cross - Cultural Management: The trend towards a global economy is bringing people of different ethnic & cultural background together. Thus the development of greater inter cultural understanding has become an essential element of global business. This course aims to examine the intercultural issues of Human Resource Management in the modern global work by focusing on the management of cultural differences in modern organization. After taking this course students are expected to be more aware of the cultural diversity in an organizational setting and further develop the ability of intercultural sensitivity and intercultural competence that will help them better manage and adapt to the future organizational life. The coverage of the course includes following topics: Conceptualizing Contextualizing Organizational Culture; Assessing Culture; Issues in Organizational Culture; Cultural Diversity at Work; Cross-Cultural Dynamics (Multi Cultural Leadership & Decision Making);Inter Cultural Communication; Business Negotiation in Multicultural Organization; Changing Culture and Culture for Change

OPERATIONS MANAGEMENT

Manufacturing Systems Design: The purpose of this course is to familiarise students with issues pertaining to contemporary manufacturing systems, and acquaint them with the tools, techniques and technologies used in the analysis and design of different types of manufacturing systems. The contents include: Manufacturing Systems Types, Features and Applicability based on Manufacturing Strategy; Factory Physics Concepts; Flow Line and Assembly Systems; Group Technology and Cellular Manufacturing; Flexible Manufacturing; Responsive Manufacturing - Mass Customization, Time Based Manufacturing and Agile Manufacturing; Computer Integrated Manufacturing; Material Flow Systems, Facilities Planning & Material Handling; Evaluation, Selection & Implementation of Manufacturing Systems, and Manufacturing Systems “classics”.

Supply Chain Management: In recent years it has been realized that substantial market benefits and cost savings can be achieved by effective planning and management of the supply chains. This course seeks to provide the key concepts and solutions in the design, operation, control and management of supply chains as integrated systems. It builds upon functional issues covered in the first year of the programme, and explores operational linkages and inter-functional coordination issues across the chain. The course coverage includes: Supply Chain Management Concepts and Evolution Modeling and Application; Choice of Supply Chain Strategy & Structure; Sourcing Strategy & Vendor Management; Inventory Management in Supply Chains; Dynamics of Supply Chains; Supply Chain Integration and Transformation using Information Technology; Customer Value & Focus; Global Supply Chain Management; and Innovations & Best Practices in Supply Chain Management.

Manufacturing Planning & Control: The objective of this course is to provide students with the knowledge of advanced concepts relating to planning and control issues in the management of manufacturing operations. It also seeks to familiarise students with issues of contemporary interest in production and inventory management. The topics covered are: Manufacturing Planning & Control frameworks specifically MRP-II; Capacity Planning Techniques; Advanced Concepts in Tactical Production Planning; Production-Inventory Management and Batch Production Systems; Distribution Inventory Systems; Operations Scheduling & Control; Manufacturing Planning & Control in the OPT/ Drum Buffer Rope/ Theory of Constraints approach; Manufacturing Planning & Control in JIT Systems; Manufacturing Planning & Control in specific scenarios such as Highly Repetitive systems, Flow Lines, Cellular Manufacturing, Job Shops, and Projects; Integrated and Computer based MPC systems; Current Themes and Integrative Issues in Production/ Operations Management.

Quality Management: The objectives of this course are: (i) to equip students with the strategies to develop, design, produce and service a product which is most economical, most useful and always satisfactory to the customer; (ii) to appraise students about approaches to achieve customer satisfaction at a competitive price to the buyer at an internal cost to the supplier that allows him an excellent financial performance; (iii) to develop an attitude towards doing right things, right at the first time, every time.

Topics covered include: contextual interpretation of quality; COPIS framework; QFD; Analysis of quality philosophies, PDCA and SDCA cycle; six-sigma methodology; Taguchi Philosophy; Twin challenge of quality and cost; Orthogonal array; Process value analysis; Performance measurement; Developing a comprehensive action plan.

Project Management: The course is designed to provide an understanding of different types of projects and the total approach for project management; to understand the reasons for project failures; and to familiarise students with recent advances in project management tools and techniques including computers. The topics covered are: Project Management Concepts; Establishing the Project and Goals; Organising Human Resources and Contracting; Organising Systems and Procedures for Implementation; Project Direction, Coordination and Control; Project Management performance; Project Management Case Studies; Project Information Systems; Computer Based Project Management; Future of Project Management.

Operations Strategy: The Operations function can provide significant competitive advantage in the contemporary business environment. This course introduces the various strategic aspects in design and management of operations in an integrative fashion. The learning objectives of this course are: To understand the strategic role of Operations; to appreciate the linkages between different decision areas in Operations, and between Operations and other areas; to explore the process of formulating and implementing Operations policies consistent with objectives; and to understand the importance and methods of building capabilities in Operations. The broad contents of the course are: Concept of Operations Strategy; Capacity and Facilities Strategy; Product/ Process Development and Technology Strategies; Manufacturing Organisation & Workforce Issues; Service Operations Strategy; Building Operations Capabilities and Managing Improvement Strategies; and Competing through Operations.

Managerial Applications of System Dynamics: The course is designed to provide the concept and methodology of System Dynamics (SD); to acquaint students with SD model building; and expose them to the application areas of SD such as Manufacturing, Marketing & Distribution, R & D, Management Control & Finance and Social Systems. Coverage includes SD Fundamentals; Analytical Equations for SD; Causal Loop Diagrams; Table Function; Flow Diagrams and DYNAMO equations, I think – Stella Software applications including that of Delays; Exponential Smoothing; Noise Response; Model Validation; forecasting through SD; SD Application Areas; Model Building Exercises and Computer Simulation.

INFORMATION TECHNOLOGY AND SYSTEMS

Database Management Systems: Database Management Systems (DBMS) technology is a key technology used worldwide for data management and system integration. Client-Server architecture based RDBMS and Object Oriented Databases are the new paradigms for data management as newer forms of data invade the corporate world. Applications created from distributed objects are the leading edge of technology pushed by the powerful surge of the Internet. The course provides all these inputs of designing a business application in a distributed database environment using Oracle 7.3.1 as RDMS and Power Builder as front end tool.

The objective of this course is to provide an in-depth knowledge of database technology for system design and implementation. The topics covered are: Database Management Concepts and Architecture; Data Organization and Data Models; SQL Query Language for Data Creation, Retrieval and Manipulation; Database Administration. Concepts of Distributed Databases for designing a database application in networking environment such as Internet, Object Oriented Databases, Visual Databases and Knowledge-based Databases are covered in detail.

Information Systems Analysis and Design: This course is designed to impart knowledge and skills necessary for design, implementation, operation and maintenance of effective computer-based information systems in a variety of organizations under varying hardware/software environments. The topics covered are: Systems Analysis and Design Function; CASE Tools; Project Feasibility; Information Requirements and Decision Analysis;Preparing System Proposal; Input/Output Design; File Organization and Design; Data Base Concepts and Design; Procesing Logic Design; Procedure and Control Design; System Development, Testing and Quality Assurance; Implementation, Operation, Evaluation and Maintenance; Structured Systems Methodologies; Object Oriented Methodologies; Automated Systems Development; Hardward/Software Selection; Systems Function Management

Software Risk Management: This course focuses in general to software risk management. Various models of software risk is introduced in the course. The range of potential uses and organisation aplications will also be discussed. The concepts of software failure fault, reliable and risk are the addressed in the course.

The three most important software product characteristics are quality, cost and schedule. These attributes are primary of user oriented rather than developers oriented attributes. Software Risk Management, is probebly the most important characteristics inherent in the concept " Software Quality" which can seen with the developers. The quality and the associated cost will be also discussed in the course.

Internet Commerce: The role of internet commerce can be overemphasized in coming decades especially at a time when the connectivity to Network and the number of people with access to Internet is growing at astonishing pace. The transition from traditional commerce to the electronic commerce improves the efficiency of both the internal and external processes, and hence the advantages offered are applicable to almost every organization. In order to transition the current businesses from traditional to Internet era, it becomes imperative to understand not only what internet commerce is all about advantages, caveats and business models, but also the complete framework and technologies that are required for enabling the transition to internet commerce. The course covers the framework of electronic commerce and examines the exposes students to various technologies – Network, Information Distribution, Multimedia Publishing, Security and Payment – that enable the electronic commerce.

BUSINESS ENVIRONMENT

Industrial Economics and Business Strategy: The objective of this course is to acquaint students with the important theoretical concepts of industrial economics and explain the relevance of these concepts for developing effective business strategy. Industrial economics deals with the economic problems and behaviour of firms and industries. It examines the famous structure- conduct – performance paradigm according to which market structure (the number of sellers in the market, their degree of product differentiation, the cost structure, the degree of vertical integration with suppliers and so on) determines conduct (which consists of price, R and D, investment, advertising and so forth) and conduct yields market performance (efficiency, ratio of price to marginal cost, innovation rate, profits, distribution). This link gives the basic framework for the study of economic behaviour of the firm and industry in the market. It need not be unidirectional running from the structure to the performance but may also operate in the reverse way or may be segmented showing cross links between any two of the three aspects – structure, conduct and performance. The course would cover topics like product differentiation; advertising strategy; pricing decisions; growth of the firm; diversification, vertical integration & merger; market structure and profitability; R & D and innovation etc. The aim of the course would be to familiarise prospective managers about the importance of knowledge of these concepts in successful business decision making. (0.5 Credit)

Econometrics: This FPM level course starts with a broad sweep of linear algebra and statistics that gives the background. Then the subject starts with classical multiple regression model with model complexities because of the existence of multicollinearity, heteroskedasticity and autocorrelation. Then comes simultaneous equation models with problems of estimation. Also specific problems of regression like lagged variables, dummy variable technique and limited dependent variables will be covered. Some new areas of econometrics have been developed like time series models dealing with stationarity and cointegration, ARCH and GARCH models, and panel data analysis – all these are also part of the course. The course requires empirical estimation of the models for the solution of the assigned problems with software like SHAZAM.

COMMUNICATION

Advanced Oral Communication: The main objective of Advanced Oral Communication (AOC) is to help students develop assertion, confidence and felicity in oral communication such that they are able to realize their true potential as future managers and leaders.

The course approaches effective communication both as an essential personal skill and as an important function of management. The curriculum would introduce advanced communication skills expected in the current business environment, as as: Interpersonal, Group and Work-team Communication, Gender Sensitive Communication; Brainstorming, Group Discussions, Meetings and Consensus Building; Influencing and Persuasion Skills; Employment Communication and Interviews; Performance Evaluation Communication, Active Listening and Feedback Techniques; Extempore and Forman Presentation Skills

COMPULSORY COURSES

Business Environment: The purpose of the course is to sensitize the students towards the overall business environment in the Indian economy within which an organization has to function. The course has an integrated nature with inputs ranging over social, political and economic systems of the country. The course also emphasizes implications of these aspects for decision making by individual managers. In view of the growing trend towards globalisation, special stress is put on the geo-political considerations while discussing the emerging business environment.

Strategic Management: The objectives of Strategic Management course are to introduce the students to the concept of Strategic Management, to develop in them a corporate perspective, to provide them with one integrative skills to identify and address the inter-functional problems/issues in organisations of different complexities, and to provide them with the conceptual and analytical frameworks available for the purpose. The course is in two parts, covering strategy formulation and implementation issues respectively. The first part focusses on: Concept of Corporate Strategy; Role of General Manager in Strategy Formulation; Organisational Mission, Objectives and Strategies; Environmental Analysis; Internal Appraisal; Personal Values; Social Responsibility of Business; Strategic Options; and Strategic Choices. The second part of the course covers: Resource Allocation; Organisation Structure, Systems, Skills, Functional Policies; and Leadership Styles. (1.5 Credit)

Library:
Stocking a rich collection of over 60,000 select learning resources in the discipline of management and related areas, in a variety of formats and operating from a 30,000 sq. ft. spacious, centrally located, air-conditioned building, built on most modern lines, equipped with ergonomically designed furniture & fittings, managed by a highly dedicated team of professionals, the library caters to the information needs of its highly demanding clientele, by offering a wide range of Information Technology (IT) based (and value added) services and products.


Learning Resources :

32,501 Books; 574 (367 foreign) Currently subscribed to Journals & Periodicals; 12,913 Bound Volumes; 75 Newspapers & Magazines; a unique 12,000 Microform collection of complete back-files of core management periodicals; 4,000 Corporate & Complimentary Documents; 330 Films/Tapes; 11 CD-ROM Data Bases.


Equipment & Facilities:

Cyber Lab with CD-Mirror Server(& Campus Wide Networked) Solution

Audio-Visual Lab.

Microform & Reprographics Lab.

Children Section

Research Carrels


Services:

Open Round-the-Clock

Computerized Issue/Return

On-line Public Access Catalogue (OPAC)

Reference & Information

Current Awareness: Current Contents, Current Additions

Bibliographic, ILL & Reprographic

Microform & Audio-Visual

Database Access, Search & Retrieval

Internet Based Services

On-line/Off-line Document Delivery

Specialized Documentation Services

Computer facilites:
The Computer Centre is housed in a spacious 15,000 sq. ft., two floored, air conditioned, centrally located and functionally designed building and is equipped with the state-of-the-art computing resources to cater to the needs of the academic as well as the administrative activities of the Institute. The infrastructure at IIML Computer Centre includes a fiber optic backbone based campus-wide network connecting machines on heterogeneous platforms with several servers. The network provides accessibility of 1300 nodes to each of these servers for sharing different hardware and software resources.

The hardware resources of the Institute include computers (from Pentium to Xeon), heavy duty printers and scanners. The software resources include a wide variety of word processing packages, spread sheets, databases, case tools, expert systems, high level programming language compilers, visual programming software, statistical, modeling or OR packages and Industrial Databases

All buildings including the hostels, i.e the Faculty Block, the Academic Block, the Computer Centre and the Library are connected through a fast ethernet-switched network.

All components in the Institute are connected to the internet through STPI and VSNL 1 Mbps each. All students are provided with an email account and sufficient storage space on joining the Institute and a round the clock access to the internet from their respective rooms.

Special Facilities

As part of its efforts to develop centers of excellence in different areas of management, the Institute is setting up specialized facilities to support its teaching, research, and training activities.

·The Institute has set up a Manufacturing Management Decision Support Laboratory, consisting of a PC-based LAN comprising a Pentium NT Server, four Pentium nodes, networking, printing etc. the scope of the laboratory was enhanced to total Enterprise Management, with the addition of a high-end server. The manufacturing decision environments are created using state-of-the-art software such as the “Taylor—II for Windows” Manufacturing Simulator, “Arena Professional Edition” Simulation software, “MPX” Rapid Modeling Package, “Factory Planning System” Layout Design suite, “Production The TOC Way” Scheduling Simulation Game etc. The software are used to study the analysis, design and operation of Manufacturing Systems.

·An Information Technology and Software Management Laboratory has been established to provide state-of-the-art software development methodologies, including net based application to the students. This laboratory comprises RS/6000 [AIX UNIX] with 5 Pentium nodes with internet connectivity.

·A laboratory for carrying out research on advanced methodologies for marketing has been set up with exclusive state-of-the-art computing power.

·An exclusive computer based teaching/training laboratory has been set up to simulate the class room teaching environment (virtual campus). The products of the laboratory will be made available to the ALL INDIA COUNCIL OF TECHNICAL DEDUCATION (AICTE) approved institutions.

·An incubation and innovation centre has been set up to promote entreprenurship spirit among the students using sophisticated technologies. Additional labs have already been setup for more such facilities which include “Information Technology and Software Product Management [ITSPM]”, Advance Methodologies for Marketing Research [AMMR]”, Knowledge Management Lab [KML], and Virtual Learning Lab [VLL].

·These exclude the ongoing projects like global presence through video-conferencing, e-learning management systems and optimized proxy cache service available locally.


The following software and development platforms are available to the students

Office XP / 2003

Dragon Speech Recognition

Foxbase

Foxpro

SQL Server 2000

CMIE Prowess , Capex, India Trade, First Source, Business Beacon

ORACLE 8.0/ 8 i / 9i

Designer 2000

Developer 2000

Borland C++

Power Builder 5.0

Visual Studio 6.0

SPSS 10.1

GPSS

SAS

PRISM

QSB+

Mathematica

EX NGV

Adobe Photoshop

Adobe Acrobat 5.0

Magic 8.0

JAWS

Ulead GIF Animator 5

Macromedia Flash MX

Macromedia Dreamweaver MX

ithink Analyst

Eviews

EndNote

Tally

Printer Accounting Server

Share Point Portal Server

Neural Connection

CPLEX

SHAZAM